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3 effective ways to evaluate (and improve) your customer service

3 effective ways to evaluate (and improve) your customer service

Tuesday, May 25, 2021 10:29 am

Bill Gates once said that a company’s most unhappy customers are its greatest sources of learning. The obvious goal is to avoid unhappy customers in the first place, but odds are you’ll encounter a few – and maybe more than a few – no matter what industry you’re in....