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3 Ways to Improve Web Design to Boost Online Efforts

3 Ways to Improve Web Design to Boost Online Efforts

Good web design is one of the most effective growth tools for businesses of all kinds. Every aspect must be designed to maximize the user experience. Otherwise, it can negatively impact results, sales and web encounters with the business. Here are a few things you can...
Making the Mundane Task Meaningful to a Customer

Making the Mundane Task Meaningful to a Customer

Studies have shown employees spend more than three hours a day on mundane computer tasks. * You and your client encounter mundane tasks each day. This may include pulling data for a report or updating information on previously curated documents. The list goes on. As...
3 effective ways to evaluate (and improve) your customer service

3 effective ways to evaluate (and improve) your customer service

Bill Gates once said that a company’s most unhappy customers are its greatest sources of learning. The obvious goal is to avoid unhappy customers in the first place, but odds are you’ll encounter a few – and maybe more than a few – no matter what industry you’re in....
How to approach lead generation in 2021 and beyond

How to approach lead generation in 2021 and beyond

As Zig Ziglar once said: You’re out of business if you don’t have a prospect. It’s one of the most important factors in your business’s growth, and one of the most challenging: Nearly 70% of businesses report struggling with lead generation. A key reason for that...
3 strategies for developing strong company leadership

3 strategies for developing strong company leadership

Having the right management in place matters – otherwise there wouldn’t be so many darn inspirational quotes about great leadership. There also wouldn’t be so many alarming statistics about bad leadership, like: More than a third of Americans report that poor...
Why HR is struggling to find the right employees

Why HR is struggling to find the right employees

In today’s job market, it’s not uncommon for employers to find themselves caught in the perfect storm of recruitment challenges: Record-low unemployment rates mean the pool of qualified, unemployed applicants has dried up Rising salary and benefits costs make...
Why you should never be afraid to recognize employees for a job well done

Why you should never be afraid to recognize employees for a job well done

“If we send out a press release about employees’ professional accomplishments, the competition will try to steal them from us.” “If we recognize one employee, it just causes disgruntlement among all the others.” “We don’t do employee of the month anymore. The same...
3 ways to engage your employees and encourage workforce loyalty

3 ways to engage your employees and encourage workforce loyalty

No matter your size or industry, chances are you’ve struggled with retaining or hiring employees at some point in the recent past. Last year, about one in four employees left their job, costing employers some $600 billion in turnover-related costs. By 2020, that...
10 characteristics of a strong company culture

10 characteristics of a strong company culture

How many of these fit your business? Culture has become a popular industry buzzword over the last few years, a way to define what may be missing when businesses face deeper challenges with everything from recruitment/retention to communication to sales/revenue growth...
4 hiring stats you need to know right now

4 hiring stats you need to know right now

If you’re a business decision-maker, there’s a better-than-average chance you’ve encountered your share of hiring woes in recent years. Recruiting the right talent for your workforce – and then keeping them – has become a challenge across almost all industries in...
Turnover red flags: Why employees quit

Turnover red flags: Why employees quit

Unless you’re a small business with one employee (yourself) or your business just opened yesterday, you’ve probably experienced employee turnover. And the larger your organization, the more frequently that turnover is likely to occur. It’s costly in more ways than one...