Insights
& Resources
Importance of SEO and Engagement: What are the best practices in digital content management?
“Content is King but engagement is Queen, and the lady rules the house!” MARI SMITH The majority of SEO pros understand how important user...
Recruit and Retain: A Leader’s Guide Amid the Great Resignation
Sometimes the grass IS greener on the other side. Employees in every community are jumping to new opportunities, leaving employers scrambling to fill...
3 Ways to Improve Web Design to Boost Online Efforts
Good web design is one of the most effective growth tools for businesses of all kinds. Every aspect must be designed to maximize the user experience....
Making the Mundane Task Meaningful to a Customer
Studies have shown employees spend more than three hours a day on mundane computer tasks. * You and your client encounter mundane tasks each day. This may...
3 effective ways to evaluate (and improve) your customer service
Bill Gates once said that a company’s most unhappy customers are its greatest sources of learning. The obvious goal is to avoid unhappy customers in the...
How to approach lead generation in 2021 and beyond
As Zig Ziglar once said: You’re out of business if you don’t have a prospect. It’s one of the most important factors in your business’s growth, and one of...
3 strategies for developing strong company leadership
Having the right management in place matters – otherwise there wouldn’t be so many darn inspirational quotes about great leadership. There also wouldn’t be...
Why HR is struggling to find the right employees
In today’s job market, it’s not uncommon for employers to find themselves caught in the perfect storm of recruitment challenges: Record-low unemployment...
Why you should never be afraid to recognize employees for a job well done
“If we send out a press release about employees’ professional accomplishments, the competition will try to steal them from us.” “If we recognize one...