Tuesday, May 25, 2021 10:29 am
Bill Gates once said that a company’s most unhappy customers are its greatest sources of learning. The obvious goal is to avoid unhappy customers in the first place, but odds are you’ll encounter a few – and maybe more than a few – no matter what industry you’re in....
Thursday, February 18, 2021 8:13 am
As Zig Ziglar once said: You’re out of business if you don’t have a prospect. It’s one of the most important factors in your business’s growth, and one of the most challenging: Nearly 70% of businesses report struggling with lead generation. A key reason for that...
Tuesday, November 17, 2020 4:14 pm
Having the right management in place matters – otherwise there wouldn’t be so many darn inspirational quotes about great leadership. There also wouldn’t be so many alarming statistics about bad leadership, like: More than a third of Americans report that poor...
Thursday, November 12, 2020 4:14 pm
In today’s job market, it’s not uncommon for employers to find themselves caught in the perfect storm of recruitment challenges: Record-low unemployment rates mean the pool of qualified, unemployed applicants has dried up Rising salary and benefits costs make...
Tuesday, October 27, 2020 2:24 pm
If you’re a business decision-maker, there’s a better-than-average chance you’ve encountered your share of hiring woes in recent years. Recruiting the right talent for your workforce – and then keeping them – has become a challenge across almost all industries in...
Tuesday, October 20, 2020 2:24 pm
Unless you’re a small business with one employee (yourself) or your business just opened yesterday, you’ve probably experienced employee turnover. And the larger your organization, the more frequently that turnover is likely to occur. It’s costly in more ways than one...