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Job vacancies cost the average business $500 a day*. The repercussions of hiring the wrong person for the position can be even higher. The job marketplace is often competitive and qualified candidates have the upper hand. Consistently finding the right candidates for the right positions requires a thorough assessment of your recruitment and hiring procedures. Are unintentional roadblocks preventing your business from attracting the best candidates?

Learn more about our solutions for improving recruitment & hiring, including:

• Recruitment Strategies
• Hiring Processes
• Job Description/Position Reviews

Research shows that engaged employees make a difference – specifically, to your revenue. Highly engaged teams show 21% greater profitability** for businesses. Not only that, but engaged employees’ absenteeism is lower and retention rates are higher – both well-recognized bottom-line influencers.

Learn more about our solutions for improving engagement & retention, including:

• Internal Engagement Efforts
• Internal Communication Strategies
• Career Pathing Programs
• Morale/Satisfaction Measurement
• Employee Retention Efforts

Nearly one-third of employees don’t think their organization prepared them well during onboarding, and one in 10 workers have left a company due to a poor onboarding experience.* The relationship between employer and employee begins immediately at the job offer, and carries through the lifespan of employment with touchpoints like onboarding, training and mentorship serving as opportunities to position expectations, introduce organizational culture and build loyalty. Done poorly, these efforts hurt not only your employee retention but cost productivity, customer service and, ultimately, your bottom line.

Learn more about our solutions for improving onboarding, training & mentorship, including:

• Onboarding Program Reviews
• Training Program Reviews
• Employee & Leadership Training Packages
• Career Pathing Program Reviews
• Cross Training Program Reviews

Some 85% of customers use the Internet to research before making a purchase – whether that’s ultimately online or in-store. Which means what people are saying about your product, your service or your business online matters. A lot. Managing your reputation is just one component of that process however. Actually delivering on your marketing or brand promise – what you tell customers you do – is just as important. Overselling is the fastest way to lose both current customers and keep prospects from ever becoming customers.

Learn more about our solutions for improving marketing & reputation management, including:

• Marketing Promise & Delivery Analysis
• Reputation Review
• Reputation Management

Whether your business is starting from scratch in developing a sale team process, or your sales program is well-established but you’re rolling out a new product or service, or expanding your market reach, every business faces challenges around sales follow-up and delivery. In fact, 61% of businesses list lead generation as their No. 1 challenge***. At the same time, we know that faster lead follow up equates to higher lead conversion. For example, businesses that follow up on sales inquiries within five minutes are nine times more likely to turn that lead into a new customer.****

Learn more about our solutions for improving sales strategies & customer satisfaction, including:

• Sales Delivery Analysis
• Sales & Lead Generation Strategies
• Customer Satisfaction Improvement